Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Privacy Policy
  • Goldquest, LLC takes privacy very serious.  We do not give, sell, trade or transfer in any way our customer information.  Although we use PayPal as a portal for credit card orders, we still carry a SSL certificate for your privacy.



  • Shipping & Delivery
  • At this time, Goldquest, LLC  ships our Crazycrushers anywhere!  We give FREE ground shipping throughout the lower 48 states of the United States.  Everyone else gets discounts and flat rates.

    All shipping within in the USA is via FedEx Ground.  Packages are insured with an adult signature required for delivery.

    Orders to Alaska or Hawaii will be USPS Parcel Post. 

     

     

     



  • International
  • We ship most anywhere in the world. If you are not allowed to enter your country location, please contact us and we will add it to the check out process with a flat rate discount, normally $50usd less than what it actually costs.

    All International shipments are via USPS Priority International.  From us right to your door delivered by your local postal carrier/deliverer.

    We ONLY list the EXACT sale price of any Rock Crusher.  All shipping is  insured.  For us to lower the stated value on an invoice so you can save some money is unfair to us if the package gets lost, stolen or damaged.  We would only be able to collect insurance on the dollar amount listed on the shipping manifest.

    Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

    Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Goldquest, LLC is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

    Buyer is responsible for any VAT tax, Customs or Brokers Fees, etc. 

    RETURNS:  In the rare case where any non-USA located customer wishes a refund within ten days of receiving shipment, it is the BUYERS responsibility to pay for return shippments, and a refund of the base purchase price, (not including shippment to the buyer, or customs fees, import fees, duties, or any other extra fees a buyer was required to pay  by laws of their country of origin) will be issued upon receiving returned merchandise.



  • Sales Tax
  • Goldquest, LLC charges sales tax for merchandise ordered on this Web site based on the tax rate for Arizona for sales inside the State of Arizona. If  you are a business and you can legally deduct this purchase from your taxes as an expense. You can submit AZ Form 5000 and you will not be charged sales tax within Arizona if the item(s) are for resale.